Frequently Asked Questions

Everything you need to know about your Warmies shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the product description for 'True to Size' notes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Warmies, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.